Shipping policy

Shipping Policy

Thank you for supporting my artwork and small business. Every order is prepared with care and appreciation.

Original Artwork & Paintings

Original paintings and artwork require time for careful packaging and preparation.

Please allow up to 7 business days for your artwork to be packaged and shipped after your order is placed.

Once shipped, you will receive tracking information via email.

Apparel, Accessories & Merchandise

Apparel, accessories, blankets, mugs, and other merchandise are made and fulfilled through production partners.

Please allow 7–10 business days for production and shipping.

Shipping times may vary slightly depending on product availability, holidays, and carrier delays.

Tracking

Tracking information will be provided once your order has shipped. Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.

Shipping Delays

While I do my best to ensure timely delivery, shipping carriers may occasionally experience delays that are outside of my control.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact me within 7 days of delivery and include any relevant photos or information so I can assist you.

Questions

For any questions regarding your order, please contact:

sweetriverbotanicals@gmail.com

You could also add a little bit of your personality at the top:

"As an independent artist, each order helps support the creation of new artwork, exhibitions, and community projects. Thank you for being part of this journey."

That fits your brand nicely and reminds people they're supporting a real artist, not a warehouse. 💛